Overview Who Should Attend Fee - Location Registration

Dealing with Employee Conflict

This course is an interactive workshop designed to show managers and team leaders how to explore a conflict in the workplace and devise a solution before the work environment is damaged. Participants will learn to:

· Distinguish between the two main causes of conflicts: personality clashes and work structure problems.

· Be aware of the positive and negative effects of conflicts on the job.

· Accept conflict as part of all work situations – one that must be dealt with.

· Establish a cooperative atmosphere for resolving conflicts.

· Help individuals involved in conflicts to understand each other’s point of view.

· Lead individuals to agree on the facts.

· Help individuals to agree on a solution.

Who Should Attend Back To Top

The course is designed for first-line managers and team leaders in both office and industrial locations.

Fee – Location Back to Top

$89 per person -- (WTC approved)

Center for Economic Development (870) 972-3850

5501 Krueger Drive

Jonesboro, AR 72401

Registration Back to Top

On-line: www.deltaced.astate.edu/profclass_reg.htm

Call: (870) 910-8180

Fax: (870) 910-8185 -- Click here for registration form

Deadline to Register is one week prior to class. 50% cancellation fee.

View www.deltaced.astate.edu for a schedule of other classes being offered.